If you are unhappy with your jewelry or gift for any reason, you may return it for a refund within two weeks of receipt. All custom items including jewelry, baby clothing and home goods are FINAL SALE and cannot be returned unless we made a spelling mistake. Please email us at randi@shopsaltandsparkle.com with your order number and the products you would like to return to us. Items must be unworn, unused and in original packaging to be eligible for a refund. Please note that return shipping is paid for by the customer and your original shipping charges will not be refunded.